Uniden Cordless Telephone UND1685 User Manual

D1685 Series User's Guide  
You will also find:  
What's in the box?  
Accessory handset  
and charger  
D1685 base with  
answering system and  
Not pictured:  
x Rechargeable battery  
(BT-1021)  
cordless handset  
x Battery cover  
x AC adapter (PS-0035)  
You should  
have:  
If you purchased  
model number:*  
D1685  
None  
D1685-2  
1 of each  
D1685-11  
D1685-12  
10 of each  
11 of each  
Battery  
cover  
Not pictured:  
x Rechargeable battery  
(BT-1021)  
x Telephone cord  
x AC adapter (PS-0035)  
* If the model number ends in R, your  
package includes a DRX100 range  
extender. Refer to the  
DRX100 User’s Guide for details.  
If any items are missing or damaged, contact our Customer Care Line  
immediately. Never use damaged products!  
If You...  
Contact Uniden’s...  
Phone Number  
817-858-2929 or  
800-297-1023  
have a question or problem  
Customer Care Line*  
need a replacement part or an  
accessory  
Parts Department*  
800-554-3988  
need special assistance due to a  
disability  
800-874-9314  
(voice or TTY)  
Accessibility Help Line  
*
During regular business hours, Central Standard Time; see our website for detailed  
business hours.  
© 2010 Uniden America Corp.  
Ft. Worth, Texas  
Printed in Vietnam  
U01UN209BZZ(0)  
 
Connect the Telephone Cord  
GETTING STARTED  
Installing Your Phone  
Use the telephone cord to connect  
the  
jack on the base to a  
TEL LINE  
standard telephone wall jack.  
Charge the Battery  
1. Unpack all handsets,  
battery  
Test the Connection  
Talk/  
1. Pick up the handset and press  
packs, and  
Flash  
. The handset sounds a dial  
battery  
tone, and the display shows Talk  
If you don't hear a dial tone or  
the display says Check Tel Line,  
check the connection between  
the base and the phone jack.  
.
covers. If  
you need to  
remove a  
cover, press  
in on the notch and slide the cover  
down and off.  
End  
2. Make a quick test call. (Press  
hang up.)  
to  
2. Line up the battery connector with  
the jack inside the handset; the  
connector only fits one way.  
3. Push the connector in until it  
clicks into place; tug gently on the  
wires to make sure the battery is  
securely connected.  
4. Replace the battery cover and slide  
it into place.  
5. Use an AC adapter to connect the  
power jack on the base to a regular  
indoor (120V AC) power outlet.  
Connect any chargers the same  
way.  
If you keep hearing a dial tone,  
change to pulse dialing.  
If there’s a lot of noise, check for  
interference (see page 19).  
3. Test all handsets the same way. If  
you can't get a dial tone, move the  
handset closer to the base.  
Changing to Pulse Dialing  
Your phone uses tone dialing by  
default. If your phone company uses  
pulse dialing, you need to change  
your phone’s dial mode.  
MEnu/sElEcT  
1. Press  
and choose  
6. Place a handset in the base with  
the display facing forward. If the  
display doesn’t light up, reseat the  
handset or connect the base to  
a different outlet. For 2 or more  
handsets, place each handset in a  
charger.  
Global Setup  
.
2. Select Dial Mode then Pulse. You’ll  
hear a confirmation tone.  
To send DTMF tones during a call  
(e.g., for an automated response  
system), press to temporarily switch  
*
to tone dialing. When you hang up,  
the phone automatically returns to  
pulse dialing.  
# Charge all handsets completely  
(about 15 hours) before using.  
 
English - 3  
Getting to Know Your Phone  
Parts of the Base  
PLAY/STOP  
UP  
CID  
PHONEBOOK  
FIND HS/  
MENU/  
INTERCOM  
SELECT  
CLEAR  
DOWN  
DELETE  
ANS ON/OFF  
REDIAL/  
PAUSE  
SILENT  
MUTE  
FLASH  
SPEAKER  
12-Key dial pad  
Key (icon)  
What it does  
x In standby: page a handset or start an intercom call (see page  
FInd hs/  
InTErcoM  
14).  
x During a call: put the call on hold and start a call transfer.  
x In standby: open the menu.  
x In any menu or list: select the highlighted item.  
MEnu/sElEcT  
clEar  
x While entering text or numbers: delete one character, or press  
and hold to delete all the characters.  
x In standby or during a call: open the phonebook.  
x In the menu: go back to the previous screen.  
x When entering text: move the cursor to the left.  
x In the first 2 seconds of a message: go to the previous message.  
x Anytime after that: restart the current message.  
PhonEbook  
(
)
 
English - 4  
Key (icon)  
What it does  
x In any menu or list, or while a message is playing: stop the  
current operation and exit completely.  
x In standby: begin message playback.  
PlaY/sToP  
x While screening calls: mute Call Screen.  
x In standby: increase the ringer volume.  
uP  
x During a call or while a message is playing: increase the volume.  
x In any menu or list: move the cursor up one line.  
(
)
x In standby or during a call: open the Caller ID list.  
x When entering text: move the cursor to the right.  
x While a message is playing: skip to the next message.  
cId  
x In standby: decrease the ringer volume.  
down  
x During a call or while a message is playing: decrease the volume.  
x In any menu or list: move the cursor down one line.  
(
)
x In message playback: delete the current message.  
x In standby: delete all messages.  
dElETE  
ans on/oFF  
x In standby: turn the answering system on and off.  
x In standby: open the redial list.  
x When entering a phone number: insert a 2-second pause.  
rEdIal/PausE  
sIlEnT  
x In standby: press and hold to turn off the ringer on the base and  
any registered handset (see page 12).  
x During a call: mute the microphone.  
x While the phone is ringing: ignore this call (mute the ringer).  
MuTE  
Flash  
x During a call: switch to a waiting call.  
x In standby: start a speakerphone call (get a dial tone).  
x During speakerphone call: hang up.  
sPEakEr  
(
)
 
English - 5  
Parts of the Handset  
UP  
PHONEBOOK  
MENU/SELECT  
SPEAKER  
TALK/FLASH  
DOWN  
END  
CID  
Twelve-key  
dial pad  
REDIAL/PAUSE  
INTERCOM/CLEAR  
MESSAGE/MUTE  
Microphone  
Charging  
contacts  
Key (icon)  
What it does  
x In standby or during a call: open the phonebook.  
x In the menu: go back to the previous screen.  
x When entering text: move the cursor to the left.  
PhonEbook  
(
)
sPEakEr  
x Switch a normal call to the speakerphone (and back).  
(
)
x In standby: start a telephone call (get a dial tone).  
x During a call: switch to a waiting call.  
Talk/Flash  
x In standby: decrease the ringer volume.  
x During a call: decrease the volume.  
x In any menu or list: move the cursor down one line.  
down  
(
)
rEdIal/PausE  
x In standby: open the redial list.  
(
)
x When entering a phone number: insert a 2-second pause.  
x In standby: increase the ringer volume.  
x During a call: increase the volume.  
x In any menu or list: move the cursor up one line.  
uP  
(
)
x In standby: open the menu.  
x In any menu or list: select the highlighted item.  
MEnu/sElEcT  
x During a call: hang up.  
x In any menu or list: exit and go to standby.  
End  
cId  
x In standby or during a call: open the Caller ID list.  
x When entering text: move the cursor to the right.  
 
English - 6  
Key (icon)  
What it does  
x In standby: start an intercom call.  
x During a call: put the call on hold and start a call transfer.  
x When entering text or numbers: erase the character at the cursor  
(press & hold to erase all characters).  
InTErcoM/  
clEar  
x In standby: access your answering system.  
x During a call: mute the microphone.  
x While the phone is ringing: ignore this call (mute the ringer).  
MEssagE/MuTE  
(
)
Reading the Display  
On the Base  
On the Handset  
Answering  
Current call information  
system status  
Status  
icons  
Current  
call info  
Answering  
system  
status  
Time &  
date  
Status icons  
Time  
Date  
Icon  
What it means  
The ringer is turned off and will not ring for new calls.  
You have a voice message waiting.  
Privacy Mode is on: no other station can join the call.  
[Aa] [aA] Enter 1) capital or 2) lower case letters (see page 9).  
Handset Only Icons  
The signal from the base is 1) strong or 2) weak.  
The speakerphone is on.  
T-coil mode is on (see page 8).  
The battery is 1) full, 2) half charged, 3) getting low or 4) empty.  
The handset is using ECO (power save) mode.  
 
English - 7  
USING THE MENUS  
Basic Menu Operation  
MENU/SELECT  
Press  
to open the menu.  
The phone exits  
the menu after 30  
MENU/SELECT  
to choose the  
current option.  
Press  
Handset Setup  
Ans. Setup  
seconds if no keys  
are pressed.  
Handset Setup  
T-coil  
Press  
PHONEBOOK  
PhonEbook  
Use  
Setup  
to  
UP  
Use and  
DOWN  
to  
during a call to  
back out of a menu  
without hanging up.  
go back a screen  
Ringer Tones  
Setup  
rotate through the  
options.  
OR  
Personal Ring  
PLAY/STOP  
on the base to exit the menu.  
END  
press  
on the handset or  
Menu Functions  
Base Setup Menu  
Use the Base Setup menu to select the base display language and to turn the  
base’s key touch tone on and off.  
Handset Setup Menu  
You can change these settings separately for each handset.  
Menu Option  
What it does  
Turn on T-coil mode to reduce noise on hearing aids  
equipped with a telecoil (T-coil) feature. T-coil mode  
shortens talk time, so keep your battery fully charged.  
T-coil  
Choose this handset's ring tone. As you highlight each ring  
tone, the phone plays a sample. When you hear the tone  
Ringer Tones  
Personal Ring  
MEnu/sElEcT  
you want, press  
.
Turn on personal ring so you can assign a special ring tone  
to people in your phonebook. With Caller ID, this handset  
uses the assigned tone when the person calls.  
Have this handset answer a call when you pick it up from  
the cradle (without pressing any buttons).  
AutoTalk  
Have this handset answer a call when you press any key on  
the 12-key dialpad.  
Any Key Answer  
Banner  
Handset Language  
Key Touch Tone  
Change the name used on the handset's display.  
Change the display language.  
Have the keypad sound a tone when you press a key.  
Ans. Setup Menu  
Refer to page 15 for details on setting up your answering system.  
 
English - 8  
Date & Time Menu  
This menu sets the clock (if you have Caller ID, the phone sets the date and  
cId  
time automatically). Enter the date and time; select AM or PM. Use  
the cursor past a digit without changing it.  
to move  
Global Setup Menu  
The settings on this menu affect all handsets and the base. Select Dial Mode to  
choose between tone or pulse dialing (see page 3). Select VMWI Reset to reset  
the Voice Message Waiting Indicator (see page 15).  
Register Accy. Menu (Base Only)  
Use this setting to put the base in registration mode (see page 20).  
Entering Text on Your Phone  
Use the 12-key dial pad anytime you want to enter text into your phone (a  
name in the phonebook, the handset banner, etc.).  
If two letters in a row use the same key, enter the first letter; wait for the  
cursor to move to the next space and enter the second letter.  
USING YOUR PHONE  
From Base  
Speakerphone  
From Handset  
Earpiece Speakerphone  
To...  
make a call, dial  
sPEakEr.  
Talk/Flash  
sPEakEr  
Press  
Press  
Press  
Press  
.
Press  
.
the number, then  
sPEakEr  
Talk/Flash  
sPEakEr  
answer a call  
.
Press  
Press  
.
Press  
.
End  
or place the handset in the  
sPEakEr  
hang up  
.
cradle.  
MuTE  
phone is ringing  
MEssagE/MuTE  
while the phone is  
ignore a call/mute Press  
while the  
Press  
the ringer  
ringing.  
Switch to the  
Speaker and back  
sPEakEr  
NA  
Press  
.
MEssagE/MuTE  
MuTE.  
(Press  
Press  
.
mute the  
microphone  
during a call  
Press  
again to turn the  
(Press again to turn the microphone  
back on).  
microphone back on.)  
FInd hs/  
InTErcoM*.  
Press  
InTErcoM/clEar*  
put a call on hold  
Press  
Press  
.
return to a call on  
hold  
sPEakEr  
Talk/Flash  
sPEakEr  
Press .  
Press  
.
.
*
Aſter 5 minutes on hold, the call will be disconnected.  
 
English - 9  
Changing the Volume  
To change the...  
When...  
Press...  
earpiece or speaker volume  
for each handset  
base speaker volume  
ringer volume for each  
handset or the base*  
you are listening to that earpiece  
or speaker (playing messages,  
etc.)  
uP  
to increase  
the volume.  
down  
to  
decrease it.  
the phone is in standby  
*
If you turn the ringer all the way down, that particular ringer turns off.  
Using the Caller ID and Redial Lists  
Caller ID (CID) is a service available from your telephone provider that shows  
the phone number (and sometimes the caller’s name) of incoming calls.  
Contact your telephone provider for more information.  
Caller ID list  
Redial list  
x The phone saves the information for the last 50 received x Each station  
calls to the CID list. The NEW icon marks any calls  
remembers the  
last 5 numbers you  
dialed on it.  
x Only one station  
can access its redial  
list at a time.  
received since the last time you checked the list.  
x All stations share the same CID list so only one station  
can access the list at a time.  
x In standby, stations show how many calls came in since  
the last time you checked the CID list.  
To…  
Press...  
cId  
rEdIal/PausE  
to open the CID list or  
to open the Redial list.  
open the lists  
down  
uP  
to scroll from newest to oldest.  
to scroll from oldest to newest.  
scroll through  
the lists  
Talk/Flash sPEakEr  
or  
sPEakEr  
.
on the handset. On the base, press  
dial the  
highlighted  
number  
(CID record only) If the number is a toll call without 1 at the  
beginning of the record, press * to add 1 before dialing.  
PhonEbook  
close the lists  
.
MEnu/sElEcT  
For individual record options, highlight a number and press  
:
Menu Option What it does  
Delete Entry  
Store Into Pb  
Delete All  
Erase the number from the list.  
Add the number to the phonebook. The station prompts you to  
edit the name & number and select a personal ring.  
Erase all numbers from the list.  
 
English - 10  
Using Call Waiting  
Call Waiting, a service available from your telephone provider, lets you  
receive calls while you are on another call. Caller ID on Call Waiting  
(CIDCW) service displays Caller ID information for a waiting call.  
If you get a Call Waiting call, the phone sounds a tone and displays any  
Flash  
CID information received from the waiting call. Press  
on the base or  
Talk/Flash  
on the handset to switch between the current call and the waiting  
call; each time you switch, there is a short pause before you're connected to  
the other call.  
Using the Phonebook  
The phone can store up to 100 entries in its phonebook. All stations share the  
same phonebook, so only one station can access it at a time.  
To...  
Press...  
PhonEbook  
open/close the phonebook  
.
down  
uP  
to scroll through the entries from A to Z.  
to scroll from Z to A.  
scroll through the entries  
jump to entries that start with the number key corresponding to the letter you  
a certain letter  
want.  
Talk/Flash sPEakEr  
or  
On the base, press  
on the handset.  
sPEakEr  
dial the current entry  
edit the current entry  
delete the current entry  
.
MEnu/sElEcT  
, then select Edit  
.
MEnu/sElEcT  
prompts you to confirm, select Yes  
, then select Delete. When the phone  
.
Adding Phonebook Entries  
1. With the phone in standby, open the phonebook.  
MEnu/sElEcT  
2. Press  
and select Create New.  
MEnu/sElEcT  
3. The screen displays Edit Name. Enter the name and press  
.
4. The screen displays Edit Number. Enter the phone number (up to 20 digits)  
MEnu/sElEcT  
exactly as you would dial it. Press  
.
If you need the phone to wait before sending the next set of digits, press  
rEdIal/PausE  
to insert a 2-second pause. You can insert multiple pauses, but  
each one counts as a digit (you’ll see in the display).  
P
# If you are adding entries from a cordless handset, you will be  
prompted to select a personal ring for that entry.  
Deleting All the Phonebook Entries  
1. With the phone in standby, open the phonebook.  
MEnu/sElEcT  
2. Press  
and select Delete All.  
 
English - 11  
3. When the screen prompts you to confirm, select Yes  
.
USING SPECIAL FEATURES  
Silent Mode  
You can silence the ringers on the base and all handsets for a specific period of  
time (1 to 9 hours) or set the ringers to be off all the time; the answering system  
answers any incoming calls without playing anything through the speaker.  
sIlEnT  
1. With the phone in standby, press and hold  
on any handset or on the  
or Always  
base. The phone prompts you to select the number of hours (  
1
-
9
On) that you want it to stay in silent mode.  
sIlEnT  
2. To confirm, press  
or just wait about 5 seconds. The phone turns on  
the answering system and displays Silent Mode On  
.
3. After the selected number of hours, the phone automatically exits silent  
sIlEnT  
mode. To exit silent mode manually, press and hold  
again.  
# If the phone is in silent mode and you turn off the answering system,  
the phone exits silent mode.  
Multistation Features  
# To use the features in this section, you need at least 1 cordless  
handset.  
Your base supports a total of 12 cordless accessory handsets, including any  
that came with your phone.  
You must register accessory handsets to the base before using them.  
Handsets that aren’t registered display a “not registered” message. For  
registration instructions, see page 20, or the accessory handset manual.  
Conference Calling  
When an outside call comes in, two cordless handsets and the base can join  
in a conference call with the outside caller.  
Talk/Flash  
To join a call that’s already in progress, just press  
on the handset  
sPEakEr  
or  
on the base.  
To leave the conference call, hang up normally; the other stations remain  
connected to the call.  
 
English - 12  
Call Transfer  
To...  
From the base...  
FInd hs/InTcoM  
From a cordless handset...  
InTErcoM/clEar  
to put  
1. Press  
the call on hold.  
to put 1. Press  
the call on hold.  
2. Select the station you want to transfer the call to, or select  
All to page all the stations at the same time.  
transfer a call  
When the other station accepts the call, you’ll be  
disconnected but you can join the call again.  
sPEakEr  
Press  
the call.  
Talk/Flash  
Press to return to  
the call.  
to return to  
cancel a transfer  
1. To answer the page and speak to the transferring station,  
FInd hs/InTErcoM  
InTErcoM/clEar  
.
press  
.
press  
accept a  
transferred call  
2. To accept the call,  
sPEakEr.  
Talk/Flash  
press  
press  
.
Privacy Mode  
MEnu/sElEcT  
With a call in progress, press  
twice to activate Privacy mode. As  
long as privacy mode is on, you’ll see a in the display, and no other stations  
can join your call.  
Privacy mode turns off automatically when you hang up or put the call on  
MEnu/sElEcT  
hold; you can also turn it off by pressing  
twice.  
To use privacy mode during a conference call, wait until all stations have  
joined the call before turning privacy mode on. If a station disconnects, that  
station cannot rejoin the call as long as privacy mode remains on.  
Intercom  
Whenever the phone is in standby, you can make an intercom call between  
stations without using the phone line.  
You can make an intercom call from any station, but only two stations can  
be in an intercom call at any time.  
If an outside call comes in during an intercom page, the phone cancels the  
page so you can answer the incoming call.  
sPEakEr  
If an outside call comes in during an intercom call, press  
on the base  
Talk/Flash  
outside call.  
or  
on the handset to hang up the intercom call and answer the  
 
English - 13  
From the base, press...  
From a cordless handset,  
press...  
To...  
FInd hs/InTErcoM.  
InTErcoM/clEar.  
make an  
intercom page  
Select the station you want to talk with or All to page all  
stations at the same time.  
FInd hs /InTErcoM  
End.  
cancel a page  
answer a page  
.
FInd hs /InTErcoM sPEakEr  
or  
InTErcoM/clEar Talk/Flash.  
.
or  
FInd hs/InTErcoM  
End.  
end an intercom  
call  
.
Finding a Lost Handset  
You can use the intercom to page a lost handset. When the intercom tone  
sounds, you can track the tone to the lost handset.  
Chain Dialing  
If you often have to enter a series of digits or a code number during a call, you  
can save that code number as a phonebook entry and use the phonebook to  
send the code number.  
Setting Up Chain Dialing  
Save the code number (up to 20 digits) into the phonebook just like a regular  
phonebook entry. Be sure to enter the code number into the phonebook exactly  
as you would enter it during a call.  
Using Chain Dialing  
1. Make your call normally.  
2. When you hear the prompt that asks you to enter the code number, open the  
phonebook and find the entry that contains it.  
MEnu/sElEcT  
phonebook.  
3. Press  
to send the code. If you change your mind, just close the  
Voice Message Notification  
If you subscribe to a voice mail service, your phone can notify you when you  
have a new message. This feature supports Frequency-Shift Keying (FSK)  
notification. Contact your voice mail provider for information.  
When you have new messages, the display shows a message icon. After you  
listen to your messages, the message icon turns off. If it doesn’t, you can  
 
English - 14  
reset it: With the phone in standby, open the menu and select Global Setup  
select VMWI Reset, then select Yes.  
;
USING THE ANSWERING SYSTEM  
Answering System Options (Ans. Setup  
)
You can set or change the answering system options from any station. Just open  
the menu and select Ans. Setup. Select one of the menu options:  
Menu Option  
What it does  
Enter a 2-digit PIN so you can access your answering system  
from any touch-tone phone (see page 18).  
Security Code  
Set the number of rings (  
2
,
4
, or 6) before the system answers.  
If you call in remotely to check your messages, Toll Saver makes  
the system answer after 2 rings if you have new messages or  
after 4 rings if not.  
Ring Time  
Set the amount of time (  
1
or minutes) callers have to leave a  
4
Record Time  
message. Choose Announce Only if you don’t want the system  
to let callers leave a message.  
Have the base beep every 15 seconds when you have a new  
message. The alert stops after you listen to all your new  
messages or if you press any base key.  
Message Alert  
Ans. Language  
Call Screen  
Change the language of the system’s voice prompts.  
Turn on the Call Screen feature (see page 17).  
Turn your answering system on or off.  
Ans. On/Off  
ans on/oFF  
You can also press  
on the base.  
Record Greeting Record an outgoing message or greeting (see page 16).  
Greeting  
Options  
Switch greetings or delete your greeting (see below).  
Recording the Outgoing Message  
Your personal outgoing message or greeting can be from 2 to 30 seconds long.  
If you don’t record a greeting, the system uses the pre-recorded greeting: Hello,  
no one is available to take your call. Please leave a message after the tone.  
 
English - 15  
To...  
Follow these steps from the base or a handset:  
1. Open the menu with the phone in standby. Select Ans. Setup  
,
then select Record Greeting  
MEnu/sElEcT  
.
2. Press  
"Record greeting" before speaking.  
MEnu/sElEcT  
to start recording. Wait until the system says  
Record a  
personal  
greeting  
3. Press  
to stop recording. The system plays back your  
new greeting.  
PlaY/sToP  
End  
4. To keep the greeting, press  
on the handset. To re-record it, press  
on the base or press  
MEnu/sElEcT  
.
1. Open the menu with the phone in standby. Select Ans. Setup  
then Greeting Options  
2. The system plays back the current greeting. Press  
switch greetings.  
,
Switch  
between  
greetings  
.
MEnu/sElEcT  
to  
dElETE  
Delete your  
greeting  
Switch to your personal greeting; press  
on the base or  
on the handset while the greeting is playing.  
InTErcoM/clEar  
Accessing the Answering System  
MESSAGE/MUTE  
mote operation mode.  
Press  
to start  
With the phone in standby,  
you can access the system  
from the base or remotely  
PHONEBOOK  
go back to the  
previous option:  
CID  
to go to  
Use  
to  
Use  
5:Stop  
the next option:  
from any handset:  
[ / /select]  
Only 1 station can access  
the system at a time.  
4:Delete  
3:Skip  
1:Repeat  
MENU/SELECT  
Press  
During remote access:  
If you do nothing for  
30 seconds, the phone  
returns to standby.  
to choose the  
current option  
OR  
2:Play  
END  
to exit remote  
operation mode.  
The phone beeps so you  
know it's waiting for the next command.  
You can press the number key shown next to each command instead of  
scrolling through the screens.  
Getting Your Messages  
To...  
From the base  
PlaY/sToP.  
From a handset  
MEssagE/MuTE  
.
Press  
Press  
play new  
messages  
The system announces the number of new & old messages,  
then plays each new message (followed by the day and time if  
set) in the order it was received.  
restart this  
message  
Wait 5 seconds after the message begins, then  
PhonEbook.  
press  
select 1:Repeat.  
 
English - 16  
To...  
From the base  
During the first 2 seconds of a message,  
PhonEbook.  
From a handset  
replay an earlier  
message  
press  
select 1:Repeat  
Select 3:Skip  
While a message is playing,  
.
cId  
.
skip a message Press  
.
delete a  
message  
press  
dElETE  
.
select 4:Delete.  
delete all  
messages  
With the phone in standby, press  
Not available.  
dElETE  
dElETE  
again to confirm.  
; press  
play old  
After the system plays all new messages,  
PlaY/sToP  
messages  
press  
Press  
again.  
select 2:Play  
.
PlaY/sToP  
stop playback  
.
Select 5:Stop.  
Screening Your Calls  
You can use the answering system for call screening. While the system takes a  
message, you can listen on the base speaker (if you turn on Call Screen) or from  
a handset. Only one handset can screen calls at a time. If another handset tries  
to screen calls, it beeps and returns to standby.  
To...  
From the base  
From a handset  
hear the caller leaving a  
message  
Listen to the caller over  
the speaker.  
MEssagE/MuTE  
Press  
.
sPEakEr  
Talk/Flash  
.
answer the call  
mute the call screen  
without answering*  
Press  
.
Press  
Press  
End  
or return the  
PlaY/sToP  
Press  
.
handset to the cradle.  
*
If you mute the call screen, the system continues taking the message: it just stops  
playing through the speaker.  
Using the System While You're Away from Home  
You can dial in to your answering system from any touch-tone phone. Before  
you can use this feature, you must program a security code.  
Programming a Security Code  
With the phone in standby, open the menu; select Ans. Setup, then select  
Security Code. Use the number keypad to enter a two-digit security code (01 to  
MEnu/sElEcT  
99). Press  
when you’re finished.  
# Remember to make a note of your new security code!  
Dialing In to Your System  
1. Call your phone number & wait until the system answers. (If the system is  
turned off, it answers after 10 rings & sounds a series of beeps.)  
 
English - 17  
0
2. During the greeting or beeps, press and immediately enter your security  
code. If you enter it incorrectly 3 times, the system hangs up and returns to  
standby.  
01 Repeat message  
3. The system announces the time, number of  
02 Play message  
messages in memory, and a help prompt. It  
beeps to indicate it's waiting for a command.  
03 Skip message  
4. When you hear beeping, enter a 2-digit  
command from the chart. Enter both digits  
within 2 seconds or the entry times out.  
# If you don't press any keys for 15 seconds,  
the system hangs up and returns to  
standby.  
04 Delete message  
05 Stop playback  
06 Turn the system on  
09 Turn the system off  
10 Hear help prompts  
IMPORTANT INFORMATION  
Solving Problems  
If you have any trouble with your phone, check this section first. If you need  
help, call our Customer Care Line listed on the front cover.  
General problems  
Possible solutions  
x Check the telephone cord connection.  
x Disconnect the base AC adapter for a few  
minutes; then reconnect it.  
No stations can make or  
receive calls.  
A handset can’t make or  
receive calls.  
x Move the handset closer to the base.  
x Make sure the ringer is turned on.  
x Make sure Silent Mode is turned off (see page 12).  
A station can make calls,  
but it won’t ring.  
x Charge the battery for 15-20 hours.  
x Check the battery connection.  
A handset is not working.  
The phone keeps ringing  
when I answer on an  
extension.  
x You may have to change the line mode. Contact  
Customer Service for instructions.  
Audio issues  
Possible solutions  
x Move the handset closer to the base or Range Extender.  
x Keep the handset’s battery fully charged.  
x Increase the earpiece volume.  
Callers sound  
weak or soft.  
 
English - 18  
Audio issues  
Possible solutions  
x Check for interference from appliances (microwave  
ovens, TVs, etc.) or wireless devices (baby monitors, WiFi  
equipment, etc.). Move the handset or base away from the  
interference source.  
x If you use a telecoil hearing aid, turn on T-coil mode (see  
page 8).  
There’s a lot of  
noise or static on  
the line  
x If you have any service that uses the phone line, add a DSL  
or telephone line filter (see page 20).  
Caller ID problems  
Possible solutions  
x Let calls ring twice before answering.  
x Make sure your Caller ID service is active.  
Caller ID information does  
not display.  
Caller ID displays briefly  
and then clears.  
x You may have to change the line mode. Contact  
Customer Service for instructions.  
Multistation problems  
Possible solutions  
I can’t transfer calls.  
x Reset all the stations (see page 20).  
Two handsets can’t talk to a caller. x See if any station is in Privacy Mode.  
x Move the handset closer to the base.  
x See if any station is in Privacy Mode.  
A handset says Unavailable  
.
x Reset the handset (see page 20).  
x See if you have 12 registered handsets.  
I can’t register a new handset.  
Answering system problems  
Possible solutions  
x Make sure the answering system is on.  
x Make sure the base is plugged in.  
The answering system does not  
work.  
x See if Record Time is set to Announce Only  
x Delete messages (memory may be full).  
.
The system won't record  
messages.  
x See if another handset is using the system.  
x Make sure the phone is in standby.  
A handset can't access the  
answering system.  
x If there was a power failure, re-record your  
My outgoing message is gone.  
I can’t hear the base speaker.  
Messages are incomplete.  
personal outgoing message.  
x Make sure call screening is turned on.  
x Change the base speaker volume.  
x Increase the Record Time  
.
x Delete messages (memory may be full).  
The system keeps recording when x You may have to change the line mode.  
I answer on an extension.  
Contact Customer Service for instructions.  
 
English - 19  
Installing a Line Filter or DSL Filter  
A telephone line filter or DSL filter prevents services that use the phone line  
from causing interference on your phone. To get a line filter, contact your  
service provider or look in an electronics store.  
Plug the filter into the telephone wall jack and plug the base into the filter.  
Make a test call to make sure the noise is gone.  
Liquid Damage  
CAUTION: If the base is covered in liquid, disconnect the adapter &  
phone cord from the wall before touching it.  
If the liquid is only on the exterior housing of the base or handset, wipe it off  
and use as normal. If you can hear liquid inside the housing:  
1. Remove all compartment covers, and disconnect all cables and cords.  
2. If liquid is leaking from any vent or hole, turn the phone so that the vent  
faces down. If not, place the largest vent face down.  
3. Let dry for at least 3 days. Check for liquid inside the phone before replacing  
compartment covers & reconnecting cords.  
Resetting Stations  
Unplug the base to reset it. Plug it back in after at least a minute.  
If you have trouble with a handset or if you want to replace one, reset it.  
End  
#
1. Press & hold  
and at the same time until you see the System Reset menu.  
2. If you still have the base the handset is registered to, select Deregister  
HS, then select the handset you want to reset. If you don’t have that base  
anymore, select Base Unavailable  
.
3. To confirm, select Yes. The handset displays Handset not registered  
.
Registering Handsets  
If you see Not Registered on a handset, you must register it to a base before use.  
1. Place the handset in the base; the display should say Registering. If the  
handset does not fit in the base, open the base menu and select Register Accy  
.
#
On the handset, press and hold until Registering displays.  
2. Wait until the display says Registration Complete (about 30 seconds), then  
Talk/Flash  
pick up the handset and press  
.
# If you don’t hear a dial tone or the display says Registration Failed  
,
charge the battery completely, then try again.  
 
English - 20  
batteries within the  
Adapter and Battery Infor-  
mation  
United States. Please  
call 1-800-8-BATTERY  
for information on Ni-  
AC Adapter (Base and Charger)  
MH battery recycling in  
your area. (RBRC® is a  
Part number  
Input voltage  
Output voltage  
PS-0035  
120V AC, 60 Hz  
8V AC @ 300mA  
registered trademark of the Rechargeable  
Battery Recycling Corporation.)  
Rechargeable batteries must be  
recycled or disposed of properly.  
x Use only the supplied AC adapters.  
x Use the proper adapter for the base & any  
chargers.  
x Do not place the unit in direct sunlight or  
subject it to high temperatures.  
Warning! The cords on this product  
and/or accessories contain lead,  
a chemical known to the state of  
California to cause birth defects  
or other reproductive harm. Wash  
hands after handling.  
Battery pack (with normal use)  
Part number  
Capacity  
Talk time  
Standby time  
Battery life  
BT-1021  
Uniden works to reduce lead  
content in our products &  
accessories.  
300mAh, 2.4V DC  
about 7 hours  
about 7 days  
about 1 year  
Compliance Information  
x Replace the battery when the talk or  
standby time becomes noticeably reduced.  
For replacements, call the Parts Depart-  
ment (see the front cover).  
x When the battery gets low, the handset  
beeps and shows a low battery alert;  
recharge the battery.  
Rechargeable Battery Warning  
x is equipment contains a rechargeable  
Nickel-Metal-Hydride (Ni-MH) battery.  
x Nickel is a chemical known to the state of  
California to cause cancer.  
x Do not short-circuit the battery.  
x e batteries in this equipment may  
explode if disposed of in a fire.  
FCC Part 68 Information  
is equipment complies with Part 68 of  
the FCC rules and the requirements ad-  
opted by the ACTA. On the bottom of this  
equipment is a label that contains, among  
other information, a product identifier  
in the format US: AAAEQ##TXXXX. If  
requested, this number must be provided  
to the phone company.  
An applicable Universal Service Order  
Codes (USOC) certification for the jacks  
used in this equipment is provided (i.e.,  
RJ11C) in the packaging with each piece  
of approved terminal equipment. A plug  
and jack used to connect this equipment  
to the premises wiring and telephone  
network must comply with the applicable  
FCC Part 68 rules and requirements  
adopted by the ACTA. A compliant tele-  
phone cord and modular plug is provided  
with this product. It is designed to be  
connected to a compatible modular jack  
that is also compliant. See installation  
instructions for details.  
x Do not charge the batteries in any charger  
other than the one specified in the owner's  
manual. Using another charger may dam-  
age the battery or cause it to explode.  
x As part of our commitment to protecting  
our environment and conserving natural  
resources, Uniden voluntarily participates  
in an RBRC® industry  
program to collect and  
recycle used Ni-MH  
 
English - 21  
e REN is used to determine the  
request that you disconnect the equip-  
ment until the problem is resolved.  
number of devices that may be con-  
nected to a phone line. Excessive RENs  
on a phone line may result in devices  
not ringing in response to an incoming  
call. In most but not all areas, the sum  
of RENs should not exceed five (5.0). To  
be certain of the number of devices that  
may be connected to a line, as determined  
by the total RENs, contact the telephone  
provider. e REN for this product is  
part of the product identifier that has the  
format US:AAAEQ##TXXXX. e digits  
represented by ## are the REN without a  
decimal point (e.g., 03 is a REN of 0.3).  
If your home has wired alarm equipment  
connected to a phone line, be sure that  
installing the system does not disable your  
alarm equipment. If you have questions  
about what will disable alarm equipment,  
contact your telephone company or a  
qualified installer.  
Any changes or modifications to this  
product not expressly approved by the  
manufacturer or other party responsible  
for compliance could void your authority  
to operate this product.  
NOTICE: According to telephone com-  
pany reports, AC electrical surges, typi-  
cally resulting from lightning strikes, are  
very destructive to telephone equipment  
connected to AC power sources. To mini-  
mize damage from these types of surges,  
a surge arrestor is recommended.  
If this equipment causes harm to the tele-  
phone network, the telephone company  
will notify you in advance that temporary  
discontinuance of service may be  
required. But if advance notice isn't prac-  
tical, the telephone company will notify  
the customer as soon as possible. Also,  
you will be advised of your right to file a  
complaint with the FCC if you believe it  
is necessary. e telephone company may  
make changes in its facilities, equipment,  
operations or procedures that could  
affect the operation of the equipment.  
If this happens the telephone company  
will provide advance notice in order for  
you to make necessary modifications to  
maintain uninterrupted service.  
FCC Part 15 Information  
is device complies with part 15 of the  
FCC rules. Operation is subject to the  
following two conditions: (1) is device  
may not cause harmful interference, and  
(2) is device must accept any interfer-  
ence received, including interference that  
may cause undesired operation. Privacy  
of communications may not be ensured  
when using this phone.  
Please follow instructions for repairing,  
if any (e.g. battery replacement section);  
otherwise do not substitute or repair any  
parts of the device except as specified in  
this manual. Connection to party line  
service is subject to state tariffs. Contact  
the state public utility commission, public  
service commission or corporation com-  
mission for information. is equipment  
is hearing aid compatible.  
If you experience trouble with this equip-  
ment, contact the manufacturer (see the  
cover of this manual for contact informa-  
tion) or an authorized agent. If the equip-  
ment is causing harm to the telephone  
network, the telephone company may  
FCC PART 15.105(b): Note: is  
equipment has been tested and found  
to comply with the limits for a Class B  
digital device, pursuant to part 15 of the  
FCC Rules. ese limits are designed to  
provide reasonable protection against  
harmful interference in a residential  
installation. is equipment generates,  
uses and can radiate radio frequency  
energy and, if not installed and used in  
accordance with the instructions, may  
cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur  
in a particular installation. If this equip-  
ment does cause harmful interference to  
 
English - 22  
radio or television reception, which can  
be determined by turning the equipment  
off and on, the user is encouraged to try  
to correct the interference by one or more  
of the following measures:  
of Conformity indicating that Industry  
Canada technical specifications were met.  
It does not imply that Industry Canada  
approved the equipment.  
NOTICE: e Ringer Equivalence Num-  
ber (REN) for this terminal equipment is  
marked on the equipment itself. e REN  
assigned to each terminal equipment  
provides an indication of the maximum  
number of terminals allowed to be  
connected to a telephone interface. e  
termination on an interface may consist  
of any combination of devices subject  
only to the requirement that the sum of  
the Ringer Equivalence Numbers of all  
the devices does not exceed 5.  
x Reorient or relocate the receiving  
antenna.  
x Increase the separation between the  
equipment and receiver.  
x Connect the equipment into an outlet on  
a circuit different from that to which the  
receiver is connected.  
x Consult the dealer or an experienced  
radio/TV technician for help.  
FCC RF Exposure Information  
is product complies with FCC radia-  
tion exposure limits under the following  
conditions:  
x e base must be placed to allow a  
minimum of 20 cm (8 inches) between the  
antenna and all persons during normal  
operation.  
x e base must not be collocated or  
operated in conjunction with any other  
antenna or transmitter.  
x e handset is designed for body-worn  
operation and meets FCC RF exposure  
guidelines when used with any belt clip,  
carrying case, or other accessory supplied  
with this product. (All necessary acces-  
sories are included in the package; any  
additional or optional accessories are not  
required for compliance with the guide-  
lines.) ird party accessories (unless  
approved by the manufacturer) should be  
avoided as these might not comply with  
FCC RF exposure guidelines.  
Radio equipment  
e term IC before the radio certifica-  
tion number only signifies that Industry  
Canada technical specifications were  
met. Operation is subject to the following  
two conditions: (1) this device may not  
cause interference, and (2) this device  
must accept any interference, including  
interference that may cause undesired  
operation of the device. "Privacy of com-  
munications may not be ensured when  
using this telephone".  
1-Year Limited Warranty  
Evidence of original purchase is  
required for warranty service.  
WARRANTOR: UNIDEN AMERICA  
CORPORATION ("Uniden")  
ELEMENTS OF WARRANTY: Uniden  
warrants, for one year, to the original  
retail owner, this Uniden Product to  
be free from defects in materials and  
craſtsmanship with only the limitations  
or exclusions set out below.  
Industry Canada (I.C.) Notice  
Terminal equipment  
NOTICE: is equipment meets the  
applicable Industry Canada Terminal  
Equipment Technical Specifications. is  
is confirmed by the registration number.  
e abbreviation IC before the registra-  
tion number signifies that registration  
was performed based on a Declaration  
WARRANTY DURATION: is war-  
ranty to the original user shall terminate  
and be of no further effect 12 months  
aſter the date of original retail sale. e  
warranty is invalid if the Product is (A)  
damaged or not maintained as reasonable  
or necessary, (B) modified, altered, or  
 
English - 23  
used as part of any conversion kits, subas-  
semblies, or any configurations not sold  
by Uniden, (C) improperly installed, (D)  
serviced or repaired by someone other  
than an authorized Uniden service center  
for a defect or malfunction covered by  
this warranty, (E) used in any conjunc-  
tion with equipment or parts or as part of  
any system not manufactured by Uniden,  
or (F) installed or programmed by any-  
one other than as detailed by the owner's  
manual for this product.  
to state. is warranty is void outside the  
United States of America and Canada.  
PROCEDURE FOR OBTAINING PER-  
FORMANCE OF WARRANTY: If, aſter  
following the instructions in the owner's  
manual you are certain that the Product  
is defective, pack the Product carefully  
(preferably in its original packaging).  
Disconnect the battery from the Product  
and separately secure the battery in its  
own separate packaging within the ship-  
ping carton. e Product should include  
all parts and accessories originally pack-  
aged with the Product. Include evidence  
of original purchase and a note describ-  
ing the defect that has caused you to  
return it. e Product should be shipped  
freight prepaid, by traceable means, to  
warrantor at:  
STATEMENT OF REMEDY: In the event  
that the product does not conform to this  
warranty at any time while this warranty  
is in effect, warrantor will either, at its op-  
tion, repair or replace the defective unit  
and return it to you without charge for  
parts, service, or any other cost (except  
shipping and handling) incurred by war-  
rantor or its representatives in connection  
with the performance of this warranty.  
Warrantor, at its option, may replace the  
unit with a new or refurbished unit. THE  
LIMITED WARRANTY SET FORTH  
ABOVE IS THE SOLE AND ENTIRE  
WARRANTY PERTAINING TO THE  
PRODUCT AND IS IN LIEU OF AND  
EXCLUDES ALL OTHER WARRAN-  
TIES OF ANY NATURE WHATSO-  
EVER, WHETHER EXPRESS, IMPLIED  
OR ARISING BY OPERATION OF LAW,  
INCLUDING, BUT NOT LIMITED  
TO ANY IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS  
FOR A PARTICULAR PURPOSE. THIS  
WARRANTY DOES NOT COVER OR  
PROVIDE FOR THE REIMBURSE-  
MENT OR PAYMENT OF INCIDENTAL  
OR CONSEQUENTIAL DAMAGES.  
Some states do not allow this exclusion or  
limitation of incidental or consequential  
damages so the above limitation or exclu-  
sion may not apply to you.  
Uniden America Service  
4700 Amon Carter Blvd.  
Fort Worth, TX 76155  
As an Energy Star  
®
Partner,  
Uniden has determined that  
this product meets the  
Energy Star guidelines for  
®
energy efficiency. Energy  
Star is a U.S. registered mark.  
®
x Uniden is a registered trademark of  
®
Uniden America Corporation.  
x e pictures in this manual are for  
example only. Your phone may not look  
exactly like the pictures.  
LEGAL REMEDIES: is warranty gives  
you specific legal rights, and you may also  
have other rights which vary from state  
 
English - 24  

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